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WEBSITE MAINTENANCE - TERMS AND CONDITIONS

A maintenance contract is pre-paid agreement for work to be carried out on your website. Maintenance contracts are applicable for one year.  Websites are meant to be up-to-date. The value of an active website is the ability to maintain current information online at a reasonable cost.  To keep your website up to date, no doubt you will want to revise or edit some or all of your web pages over time, as well as add additional web pages.

Website maintenance can also include repairing sections of your website that stop functioning properly.   Links and graphic images are most prone to corruption over time, but basic HTML pages can also become corrupted.  The ease of revising your website is probably the most important service you should seek when choosing a web developer, and we offer website revision and expansion services at a very affordable cost.   Under our maintenance plans, changes and updates will be charged at a rate less than the non-contracted rate.   A maintenance contract also gives you priority over non-contracted services, which in certain circumstances is quite valuable.   Also, since we designed your website for you, we can revise your website very easily.

This continuity of service is our most important asset, and you will definitely appreciate our modification services over time. Your expected frequency of website revisions should influence your choice of maintenance plan.  Website Design customers who want to make revisions or additions to their website have several options:

Ad hoc maintenance:  Additional revisions can be made as often as desired, based on an hourly charge of £70.00 per hour, with a one hour minimum charge. This includes revisions and uploading of all changes.

Revisions can be made on a regular basis for a set monthly fee under the terms of a maintenance contract. The monthly cost will be determined by the use and size of your website. If you think you will be making regular revisions to your website, this option will be more economical than paying for each revision separately. A maintenance contract allows revisions to your website on a monthly basis, rather than paying for each revision separately, which could quickly add up. View the plans below to assist you in making your decision based on your website needs.

Adding new pages to your website is an additional expense. The cost per page is lower if you choose a monthly maintenance contract.

Bbronze plan: One hour of monthly web maintenance. £60.00 per month/£720.00 per year.

Silver Plan: Two hours of monthly web maintenance. £100.00.per month/£1200 per year.

Gold Plan: Three hours of monthly web maintenance. £150.00 per month/£1800.00 per year.

Additional time spent beyond contract will be billed hourly at the rate of £60.00 per hour.

Example: You select the Silver Plan, pay in full at the beginning of the month, and your two hours are used for unexpected company product changes one month later, so that the actual time applied was four hours for the major update. We would then, according to the contract, bill you for two additional hours at the contract price of £60.00 per hour over your contract level.  Note: Time not used during the contract month does not carry over. 

Your scheduled billing will begin one month from the date of signature. By signing the Web Maintenance Contract you agree to pay the entire Price for 12 months, as indicated above. Customers will be billed in 12 equal installments. The first Installment is due upon signature of this agreement and consists of the first and last months of this contract. Thirty days from this date monthly billing will begin. Eleven additional monthly payments will be due over an 11 month period.  A one-time 5.0% late payment charge may be assessed if current charges are 30 days overdue.

SynergyWebs will not refund any deposits or payments once seven days have passed. This agreement is legally binding seven days from the signing of this agreement and will remain in effect until the yearly website maintenance contract amount is paid in full.

SynergyWebs reserves the right to terminate the maintenance agreement service for any of the following reasons, but not limited to: Web domain name disputes, failure to pay for services on time.

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